A channel buffers
Close the player completely and reopen it, then try the FHD version of the same channel. If it persists on one channel only, message support and we will move your line to another server node.
Support & answers
SonixaIPTV FAQ: prices, trial, apps and setup
The questions we hear most about Sonixa IPTV, before and after ordering. Not here? Ask on WhatsApp and a person replies, day or night.
SonixaIPTV (Sonixa IPTV) is an IPTV subscription that delivers 80,000+ live TV channels and 240,000+ movies and series over your internet connection. You watch it in a normal IPTV player on a Smart TV, Fire TV, Android box, iPhone, MAG box or computer.
1 month costs $15, 3 months $35, 6 months $50, 1 year $80 with a 13th month free, and the lifetime plan is $200 while the promotion lasts. Every plan is paid once and none of them renews automatically.
Yes. Send us a WhatsApp message and we prepare a free trial line for the device you will really use, so you can check your own channels on your own connection before paying.
Usually 5 to 15 minutes after payment, day or night. Your username, password, server URL and a setup guide for your device arrive in the same WhatsApp chat.
On Fire TV and Android TV, TiviMate or IPTV Smarters Pro. On Samsung and LG TVs, IBO Player or Smart IPTV. On iPhone, iPad and Apple TV, any App Store player that accepts Xtream Codes. MAG boxes use the portal URL we send.
More than 60, with the deepest groups for the USA, the UK, Canada, France, the Arab world and Latin America, plus sports, PPV, kids, news and music groups.
One plan includes one connection, which plays on one screen at a time. Install the app on every device you like, and add a second or third connection when you order if people watch at the same time.
Plan on about 25 Mbps per 4K screen and 15 Mbps for FHD, measured in the evening on the device itself. A cable from the router is the most reliable fix for an unsteady picture.
Yes. UFC cards, title boxing and WWE premium events appear in the PPV / Events group on fight night, with no charge per event.
Adult groups are switched on with the 6-month, 1-year and lifetime plans. They can be locked with a PIN or hidden in your player, or we remove them from your line on request.
We confirm the plan on WhatsApp and send the payment options: card, PayPal or crypto. Nothing is stored and there is no recurring charge.
Tell support first: most issues are a player setting and take minutes. If we cannot fix it, first orders are covered by a 7-day money-back guarantee.
Troubleshooting
Quick fixes for common problems
Try these first; they solve most playback problems in a couple of minutes.
Login says expired
Check that you typed the portal URL exactly, with no trailing slash or space. If the details are right, your term may simply have ended — we can confirm in seconds.
App will not install
On Firestick, enable "Apps from Unknown Sources" in Settings before installing. On Smart TVs, make sure the TV firmware is up to date and the app store region matches your country.
Some channels missing
Refresh the playlist inside the player — most apps cache the channel list. In IPTV Smarters this is Settings, then Refresh, then restart the app.
EPG guide is empty
Give the guide 10 to 15 minutes on first setup, then force an EPG refresh in the player settings. Some apps only pull the guide on a schedule.
Audio out of sync
Switch the audio track in the player, or lower the stream from 4K to FHD. If it happens on every channel, it is usually the device decoder rather than the stream.
Still stuck? Talk to a human
No tickets and no chatbot. Message the SonixaIPTV team on WhatsApp with a photo of the problem and a person answers, at any hour.